Pantai Hospital Melaka - Ayer Keroh, Malacca

Thiagu R.

Lithisha

Monica M.

I travel from Indonesia to Melaka to do medical check up. I already booked the package when I was in Indo and it was very affordable. The hospital is big, very clean, not overcrowded. Nurses and staff were all so friendly and guiding in where to go for the next procedure so process is seamless. Doctors were helpful and approachable when I asked questions. I started registration at 7.40 am and by 1.30 pm my result was already out and got briefed by a senior cardiologist (wow, in my country they give GP for reviewing medical checkup results) and then I could go home (no serious indications), otherwise you had to stay in hospital after lunchtime for further tests. Kudos to Malaysia healthcare standard!

Hafiz S.

Assalamualaikum wbt & good day. Kali pertama di Hospital Pantai Melaka. 1st impression. Ok, quite a big hospital. Masuk melalui ER hantar my mom utk pemeriksaan nak buat tapak kekal dialisis je. Bila jumpa Dr Krishna, terus my mom kena warded sbb esok pg jam 8 operation will be started. Ok, ddk di wad ER yg super sejuk sbb katil wad full. Petang baru masuk wad. Esoknya, sharp jam 8pg, my mompun masuk operation theatre. Selesai lebih kurang jam 11am. Jam 1pm boleh balik. Tp jumaatkan. Driver ambulan solat jumaat. So, 2.30pm baru keluar wad. My comments:

1. Kpd Dr. Krishna: Tqsm Dr. Your help in operating my mom really appreciated. No time delay at all. Appointment, check up, warded, operation & return home. Of course will have appointment later, but time-wise was really efficient. Thanks again Dr.

2. Kpd nurse di wad ER: Sgt2 membantu. 1st time dtg, kelaparan. Nurse sgt membantu tunjuk jln ke cafe yg ada. Your choice, nk cafe bangunan A atau bangunan D. Ruangan ER juga luas, selesa, bersih & sgt sejuk. Tq nurse sbb layan bbrp lg permintaan saya

3. Kpd bhgn pendaftaran: Kpd En yg membantu pendaftaran kali pertama sgt smooth. Kpd puan yg seterusnya utk pembayaran deposit, tqsm sbb understanding with my situation at that time. Both of you are very professional & sgt membantu.

4. Kpd nurse & staff di Wad Tingkat 3 Block B: Sgt2 smooth proses mak saya masuk wad. Penerangan diberikan semua perfect. For me everything just perfect based on my 2 days observation

5. Catering: up to date style. Tempahan mcm di cafe. Pakai QR je. Simple & easy. Tp, sayang. Ada dua kelemahan. Pertama, pilihan mknn tak byk & kedua, tiada cwn kertas setiap kali menu sampai. Mungkin menyahut seruan sustainability efforts. Ada satu cawan plastik disediakan dlm bag goodies yg hospital sediakan, tetapi tak cukup utk my mom yg perlukan bbrp cawan utk saya sediakan susu & air masak atas sbb2 tertentu. So, utk waris, better bawa cawan lebih sendiri jika perlu ya. Btw, mknn sedap. Tp, kenapa ye bubur ayam mana2 hospital sama je rasa. Hmmm...

Bhgn pembayaran: Very2 smooth. Can pay by card, cash or transfer. Any one of it or mix payment method also can

Bhgn farmasi: I really like this one. The medicine will come to you. No need ambil nombor baru dan menunggu lama. Bhgn pembayaran & ubat saling berhubung. Very smart & efficient. Terbaik!!!

Cafe Block A: 2 kali saya mkn sarapan di sini. Beli mknn tghri sekali. Bg lidah saya mknn SEDAP, harga ok. Cuma nasi lemak kurang rasa santannya & sambal hari kedua termasin. Nasi goreng cina, bihun goreng & kuew teow goreng perghhhh mantap. Lauk pauk mkn tengaharipun sgt sedap

Terima kasih byk kpd semua warga Pantai Hospital Ayer Keroh. Terus memberikan khidmat terbaik anda kpd masyarakat.

Sahil M.

Dear Pantai Hospital Melaka management,

You have provided a very good services for my dad which needed immediate attention . Firstly i would like to compliment their Ambulance Team , they were very professional , quick response time , caring towards my dad during the transportation process & and their ambulance was so clean & it was like in the movies ! Once reached the Emergency Department, their Doctors & nurses was having this positive vibes and ensuring that i have came to a right place and worry free ! Thank you Pantai Hospital Melaka ! I am from Mombasa, Kenya , amazed with the healthcare facilities in Malaysia !

Syarifah N. G. M.

During the height of the COVID-19 pandemic, I made countless calls to several private hospitals, pleading for help when my father suddenly went into status epilepticus. One by one, every hospital declined to admit him, citing COVID-related restrictions.

Since my father had been under the care of Dr. Abu Bakar for years, Pantai Hospital Melaka became my last hope — after almost every specialist hospital in Johor, which was much closer to home, had turned us away. I cannot describe the relief and gratitude I felt when Dr. Abu Bakar agreed to accept my father.

He was transferred by ambulance and admitted straight into the ICU, as there was no designated COVID screening room available then. Alhamdulillah, my father was later confirmed COVID-negative. The ICU team’s care and kindness towards my father and our family were nothing short of outstanding — compassionate, attentive, and truly professional.

As a medical officer myself working at a GP clinic, I also learned so much during my father’s treatment under Dr. Abu Bakar’s care. His willingness to share knowledge and explain medical insights so clearly reminded me that medicine is not just about science — it’s also about heart and experience. Dr. Abu Bakar is never stingy with his knowledge, and that is something I deeply admire.

Over time, my father has also continued his check-ups at other clinics within Pantai Hospital — including the eye and ENT clinics, and more recently with the audiologist, Ms. Ariffa. She has been nothing but helpful, patient, and understanding. Her words are always calm, polite, and encouraging — providing comfort and support not only to patients but also to their families.

Beyond her duties, she even took the time to help me find my phone, which I had accidentally misplaced during one of my father’s sessions in the audiometric test room (actually, not only her, I called up the customer service, all the entire security guard were forced to locate my phone 🙈)

That said, I do hope the hospital could consider upgrading the audiometric room in the future. The current cabin is quite small, making it a bit difficult for the audiologist to move around and for wheelchair-bound patients to enter comfortably. I understand the need for a double-door system to minimize noise, but it would be more convenient if it opened in a single direction to ease wheelchair movement. Also, the raised threshold at the doorway can make it hard to push the wheelchair in, often requiring family members or staff to lift it slightly.

Despite these minor challenges, I can confidently say that Pantai Hospital Melaka has grown tremendously — not just in its facilities, but also in its spirit of care, empathy, and excellence. Every visit reminds me why this hospital has become such a trusted place for my family.

Thank you, Dr. Abu Bakar, Ms. Ariffa, and all the dedicated staff of Pantai Hospital Melaka, for your unwavering commitment and compassion.

azharuddin A.

I underwent a CABG (bypass surgery) under the care of Dr. Terrence and I’m truly grateful for the excellent treatment I received. He is calm, experienced, and explained everything clearly throughout the process. My recovery has been going well, and I truly appreciate his professionalism and dedication. Highly recommended.

SITI Z.

Saya sangat kecewa sebab baru2 ni anak saya admit ke Ward Paeds selama 4 hari 3 malam. 2 malam suami teman tidur sekali (( dah tanya Guard & Nurse )) dan mereka bagi untuk suami teman. Lagi2 dekat TV pun ada iklan@notis
“For paediatric patient, Parents are allowed to accompany their child” . ((Boleh refer gambar dekat bawah))

Masa hari ke 4, ada nurse bagitahu yang SUAMI TAK BOLEH TEMAN 🧐
Dan saya bagitahu dia yang saya dah tanya guard & nurse sebelum suami teman, terus dia kata “ SAYA PIC WARD NI, SO MALAM SUAMI TAK BOLEH TEMANLAH” … Tiada alasan & sbb diberikan dan polisi ini langsung tidak konsisten dengan notis yang dipaparkan dekat TV.

Kalau ada perubahan polisi, sila kemaskini maklumat yang dipaparkan kepada pesakit dan penjaga. Jangan biarkan maklumat mengelirukan.

Hospital sepatutnya lebih telus dan peka dalam menyampaikan maklumat kepada pesakit dan keluarga.

Apa2 pun untuk Staff Nurse Ward Paed semua baik2 & sangat membantu 🌷🔥
5 star ⭐️

Chelsea L.

环境 - 冷气很冷 干净 还设有水机和纸杯
Parking - 需要转几圈上去会有位置 一开始的几楼位置都是留给医生的 parking费有点小贵
食物 - 有便利店 Starbucks 和食堂 不能用现金 我是用的EWallet 付费
诊所- 服务还可以 ct scan报告等了好久